The UPS Store
The UPS Store United States 6542A LOWER YORK RD
NEW HOPE, PA 18938
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store hours
HOURS OF OPERATION
Monday - Friday
8:00 am - 7:00 pm
Saturday
9:00 am - 5:00 pm
Sunday
Closed
UPS AIR PICKUP TIMES
Monday - Friday
6:30 pm
Saturday
4:30 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:30 pm
  HOURS OF OPERATION
Monday - Friday
8:00 am - 7:00 pm
Saturday
9:00 am - 5:00 pm
Sunday
Closed
UPS AIR PICKUP TIMES
Monday - Friday
6:30 pm
Saturday
4:30 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:30 pm
 
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Customer Testimonials from The UPS Store in NEW HOPE, PA

The UPS Store in NEW HOPE, PA wouldn't be here if it weren't for you, our customers. Do you have an experience you'd like us to know about? Submit your story through our Contact Us form and select 'Submit a Testimonial' in the subject area. Tell us your story. With your permission, we may highlight it on our website.

David and his amazing staff came through again! A Canadian company agreed to ship me my favorite liquid plant food. Unfortunately, they reported that US law prohibits shipping a liquid across the border. My hopes for acquiring the product seemed futile. I mentioned the situation to David and he said, donsquot;t worry where there is a will there is a way. He then asked Ryan to call a special UPS number. This led Ryan to a search for a Safety Data Sheet for the product. Ryan found the sheet and emailed it to the Canadian company. David was right! They found a way! I am pleased to report that a UPS package containing my special plant fertilizer just arrived! Special thanks to David and Ryan for taking the time to help me. David, Gregg, Clint, and Ryan are an amazing team who consistently provide an extraordinary level of customer service!!! -Larry Krieger

Thank you so much for your efforts to support Restaurant Week.  I couldn't have pulled it off without your help!  Everything was perfect as always! -Chrissy, New Hope Chamber of Commerce

I have always gotten great service, at your UPS Store, and Greg has always been helpful. Your Team has packed and shipped 48" tall B & W Speakers to California,

Fragile 1890's Beer Steins as well as a invaluable Computer to Nashville, and both packages arrived safely, which is useful.  Shipping things is one thing, having them arrive safely is another. - Amelie S. Escher

I was compelled to send you a note to commend your staff for their superb service.  This week my wife and I were victims of fraud on eBay when we thought we were selling a watch to a legitimate buyer.  After the watch was shipped from your shop, we learned from PayPal that the funds were never actually delivered to our PayPal account.  We immediately contacted your shop to have the package returned to us and they jumped into action to help us.  Luckily, they were able to have the shipment returned to your shop instead of to the criminals. We are very grateful to your team's superb service. -Jesse Hollingsworth

Olde Hope Antiques, Inc. recently had to ship a small decorated blanket chest to Iowa to arrive on a specific day of the week since it was going to a second home of one of our clients. The chest arrived as scheduled. We received a phone message from our client not only pleased that it arrived on the only day she could be at that location but she mentioned how beautifully and professionally it had been packaged and wanted us to share her message with the UPS Store. We thank Greg Krinsky, Manager for his continued attention to our companies needs. - Edwin Hild, Olde Hope Antiques, Inc., New Hope, PA

The services provided by the UPS Stores in Buckingham and New Hope is exemplary from start to finish.  Whether shipping internationally or domestically, your professionalism, assistance, follow-through and genuine care is wonderfully rare.  We expect to continue to use your services for years to come.  - George & Ellen Anthonisen

Ever since we have been using the UPS Store our mailing/shipping problems have ceased.  We are able to provide this service to our customers with the ease of a phone call.  They are incredibly accommodating and will make arrangements for pick up at our Gallery for the same day whenever possible.  The energetic and efficient staff will gladly give us packing and shipping quotes over the phone and will then charge our customers directly, if we prefer.  The UPS Store has our enthusiastic endorsement.     -Valerie Greene,  Greene and Greene Gallery, Lambertville.

The staff at the UPS Store at Logan Square is well known for their prompt and courteous service. David, Greg, and Clint provide first-rate help with packages. I learned yesterday that the UPS store can also provide fast service with documents. I had a 244 page file for my new book that I needed to have printed out ASAP. When I called Greg he immediately calmed me down by saying, "No problem. Send it to me and I'll print it out immediately." To my great relief the complete document was ready when I arrived at the store 30 minutes later. Greg then asked if I would like to have a spiral binding for the document. I said that would be a huge help but that I was under too much time pressure to wait. Once again, Greg said "No problem. I can do it for you right now." Just 5 minutes later Greg produced a neatly bound two-volume document. Wow! The bound format helped me quickly proof the full document and send it back to my publisher a few hours later. Thank you Greg for your fantastic service!!! -Larry Krieger

The crew at the UPS Store are simply a pleasure to do business with.  I've had them send everything from an onyx egg to a large upholstered ottoman and each time it's effortless.  I trust and enjoy them! - David Shelfo, Reinboth, Lambertville.

The people at the New Hope UPS Store have become my lifeline on the east coast of America.  They have helped me deal with many auctions and galleries including Christie's in New York and David Rago Arts in New Jersey.  What started as a business relationship has grown into a friendship.  I count on them completely. Vivien Starr, Manchester, England.

It gives me such peace of mind to know that my client's products and gift certificates will arrive in perfect condition, and on time.  No matter how small or large the project, they always "make it happen" for me and my company.  - Carolyn Holdsworth, Nurture Spa, New Hope.

I use the UPS Store 2-3 times a week to meet my home office needs.  I have come to count the staff as friends - they always greet me cheerfully and have helped to troubleshoot a variety of print/computer/mailing problems.  It is a pleasure to do business with them.  They are also supportive of community activities such as canal park cleanup and girl scouts. 
I give them my highest recomendation. -Elizabeth Riggs, New Hope

If you need expert shipping advice, packing tips, or an emergency Notary, then go see the staff at The UPS Store in Logan Square.  Prompt, efficient, knowledgeable and nice says it all!  No other store in the area can match their service or expertise.  Hassle free copies, expert printing projects and reliable shipping are just a few things they can do for your personal or business needs. 
They are simply the best for customer satisfaction.  - Karen F., New Hope

Thanks so much for taking care of us with the great invitations and envelopes and the speedy turnaround! We are all stuffing and stamping today, expecting to get everything in the mail before the weekend. 
- Fisherman's Mark

The “S” in UPS Store is nothing short of outstanding service!  The entire staff is there to serve you and they always come through.  Plus, the copying and printing price is right!Melvin Band, Solebury.

 Customer service is sadly lacking these days, but not at the New Hope UPS Store! Their friendly and knowledgeable staff is always there to offer courteous assistance. I use them for all my shipping needs and through their expert advice I have even reduced my wait time at the counter.  THANKS GUYS!Bob Summers, Summers Dental Laboratory, Solebury    

It's nice to know that someone does exactly what they say they are going to do! Knowing that original art will arrive safe and sound without complication is a great comfortArlene Lachman, The Lachman Gallery, Peddler’s Village 

True professionals. They are extremely knowledgeable. They direct you to the best way to ship your items, and the most cost-effective. They also provide great follow-up to ensure your pieces arrive safe and sound. –  Kathy Lyons,  New Hope

I have been very satisfied. I have recommended your company to my customers and will continue to do so! – Ashly King, The Clock Trader, Lahaska

 …unusual sizes and weights… totally satisfied with the packing and timely delivery to our customers… problems handled promptly and efficiently.Bob and Kay Viola, Primarily Primitive Antiques, New Hope

Thanks to Vicky and David, shipping packages has been a breeze. Their patient service has provided us with the fastest and most cost-effective shipping possible, for both domestic and international needs.Cindy Magill, Magill Mini Storage, Solebury

Outstanding, professional, very timely and always worth the price… pleasant and easy… never experienced ANY problems.Randy Wilson, G. Evans Ltd., Lambertville

 I have been very pleased with the fast and friendly service, each and every time. The prices have also been very reasonable. Loren Gardner, Gardner's Antiques, Lahaska

Was there life before Vicky and David? Vicky and David are always upbeat and friendly, which means a lot to me. Whether it is an address redirection in Ecuador or nursing skis through French customs for final successful delivery. Vicky and David are there to package, ship and track packages. I truly cannot imagine life without them!Lisa James Otto, Lisa James Otto Country Properties, New Hope

 What a nice surprise to find our documents delivered to our door today. Thank you so much for printing our brochure.Susan Taylor, Executive Director, Freinds of the Delaware Canal

We have been in the business of buying and selling art and antiques for over 30 years. In our experience in shipping from all over the world, you would have to look long and hard to find a shipper like the well trained crew at The UPS Store in New Hope, PA who take extreme care in packing and shipping so that you can be assured that everything arrives in great shape! "AAA service and value! - Phil Kieffer and George Resner, Stewart Galleries, Palm Springs, CA

Dear David and Vicky,  Thank you so much for making the daunting task of shipping artwork so easy.  You and your staff have been incredibly courteous and professional.  We look forward to working with you in the future. - 
Lauren McGee, Gratz Gallery and Conservation Studio, Doylestown

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